Fleet Tracker Privacy Policy

KvL Software operates the Fleet Tracker service. For workforce, job and customer information entered by a fleet, the Fleet Owner's organisation normally decides why and how that information is used and KvL Software acts as its service provider.

• Names, email addresses, telephone numbers, profile images, roles, permissions and security records.
• Company, dispatcher, driver and vehicle information.
• Jobs, pickup and delivery details, stops, notes, statuses, POD, recipient names and signatures.
• Current and last-known location, accuracy, timestamps, work status and offline location events.
• Customer tracking tokens and the operational information shown through them.

Information is used to provide the contracted Fleet service, authenticate users, assign work, display fleet activity, synchronise offline actions, share authorised tracking, protect accounts and diagnose faults.

We do not sell, rent or trade personal data. We share it only with service providers needed to operate Fleet Tracker, when instructed by the authorised fleet, or where the law requires it.

Completed job data is normally retained in the active service for 48 hours. Account, invitation, permission, security and legal acceptance records may be kept longer where necessary. Fleet Owners can manage and delete their drivers, vehicles and jobs, subject to records that must be retained for security or legal reasons.

We use proportionate technical and organisational measures and review them as technology and risks change. No online service can promise absolute security. If an incident affects personal data, we will assess it and make notifications required by law.

Fleet Owners are responsible for the information they enter, the people they authorise, tracking notices provided to staff, lawful customer communications and the secure handling of downloaded exports.

People may request access, correction, deletion, restriction or objection where applicable. Workforce requests should usually be raised first with the relevant Fleet Owner.